Refund Policy
OVERVIEW
Defective or Damaged Products
If you have received faulty or damaged products, please contact us with imagesof the product within 7 days. We will gladly send out a replacement order or issueyou a full refund.
ltems Lost in Transit
By ordering from us, you agree with our shipping times. Most orders get deliveredwithin the posted time frames; however, external factors such as customsinspections can sometimes cause delays. lf your order shipping times exceed ourdisplayed time frame by 10 business days, you can contact us and we will gladlysend out a replacement order, or issue a full refund.
Returns
We do not accept returns for refunds. Qur guarantee only covers defective ordamaged products, and items lost in transit. Your satisfaction is our priority, butthis policy is in place so that we can continue to offer free worldwide shipping onall orders.
Lost or Stolen Packages
Website.com is not responsible for lost or stolen packages confirmed to bedelivered to the address entered for an order. Upon inquiry, Website will confirmthe delivery to the address provided, date of delivery, tracking information andshipping carrier information for the customer to investigate.